When it comes to working inside a crowded and very dangerous prison, me and my fellow officers need all the protection that we can get. We have seen first hand how violent inmates can get if you turn your back on them for even a split second. Now add into the mix drugs and weapons, and you can see how quickly all of our lives can be on the line here. To combat these sorts of trouble, we have been using a resource that has changed the way we can protect the lives of everyone inside the jail.

 

The company that we turned to when the violence reached a tipping point was Securus Technologies. This company developed a call monitoring system that is used in thousands of jails already, and the system actually frees up the need for guards to be monitoring those calls manually. What that means for my team, we can now take those officers out of the call center and get them on the grounds where they can be better utilized. The LBS software will now scan every call the inmates make and it can detect if a caller is talking about anything that should not be in the jail.

 

Once we all were familiar with how the telephone call monitoring system worded and we left the LBS software to do its thing, we started to see some very impressive results right at the start. last month an inmate was asking his cousin to sneak drugs to him during visiting day. Last week we heard an inmate tell his friend how he made a weapon and hid it in the yard. Even today we heard one inmate mention how he gets high in his cell at night. Each instance, we take instant action to eliminate the problem and make the jail safer for us all.